Social media growth for NDIS providers

Grow your NDIS business with social media.

We plan, write, design and schedule your posts, so families and support coordinators see a provider they can trust. You get your time back for participants.

Get a free social media review See sample work

What providers tell us

Word of mouth wins. Your page is where it gets checked.

Providers are right that a random social page doesn't bring in participants. But when a coordinator or family hears your name, they look you up. A tired or empty page loses that referral. A clear, current one backs it up.

"Generic social media pages don't generate much business."
NDIS provider, public Reddit discussion

"Word of mouth is much stronger."
NDIS provider, same discussion

"100% of my business is from word of mouth and in person community outreach."
NDIS provider, public Reddit discussion

Sample work

What a referral-ready page looks like.

Harbourlight Supports

Disability support · Western Sydney

Registered NDIS provider. Personal care, community access and daily living support across Parramatta and Blacktown. Referrals welcome from coordinators and families. Message us or call to check availability.

MessageCall

PinnedWho we support and where

PinnedHow to refer someone to us in 3 steps

PinnedMeet our team leader

TipWhat to ask a new support worker

CommunitySaturday market outing

UpdateNow taking referrals in Blacktown

Why it's built this way

Bio answers the first questionsWhat you do, where, who for, and how to reach you. A coordinator should know in five seconds whether you fit.
Three pinned postsServices and area, how to refer, and a real face from the team. These are the first things a visitor sees.
A steady mixUseful tips, community moments with consent, and availability updates. No random stock posts.

Sample carousel: "How to refer someone to us"

1 / 5

Referring someone to Harbourlight?
Here's how it works.

2 / 5

Send us a message or call.
Tell us the supports needed and the suburb.

3 / 5

We reply within one business day.
And confirm whether we can help.

4 / 5

Meet-and-greet first.
The participant chooses if we're the right fit.

5 / 5

Ready to refer?
Message us. We'd love to hear from you.

Sample caption

Support coordinators often ask us how referrals work, so here it is in five slides. Short version: message us, we reply within a business day, and the participant always gets a meet-and-greet before anything starts. Save this for later or share it with a coordinator.

Our standards

What we will and won't do.

Social media for NDIS has to respect participants first. These rules apply to every client.

Content you approveNothing is posted without your sign-off.
Enquiries over vanity numbersWe report messages, calls and referrals, not just likes.

No participant photos or stories without consentWritten consent, every time.
No bought followers or promised numbersGrowth that isn't real doesn't help you.

Get a free social media review

Send us your page link. Ajay will look at your profile, pinned posts and last month of content, and tell you the three changes that would make the biggest difference.

Ajay will reply to you personally.